You view works but no sign of bt vision icon

[Mcflod]

Hi

Im new here and to bt vision. Had it about 3 weeks. Turned TV on tonight and you view is there but no sign of the bt vision icon anywhere. It's just disappeared completely. Have restarted for the wall. Checked router - all ok, checked connections but as I say the you view is fine just no vision.

Any ideas as I'm going nuts

Thank you

[Mcflod · Accepted solution]

Did another search and its a prob tonight but I have resolved it with the help