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Message 11 of 11

Re: YouView box keeps disconnecting from the internet

Thanks David,


I've spent all day trying to fix this and I think I've found the problem...


The ethernet cable runs along the room and under a door.  I noticed that when the door was open the network connection was good but whenever the door was closed the network connection would drop.


I have changed how the cable runs under the door and so far so good...



Will get back in touch if this proves to be a red herring, but thanks for the offer of help.

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