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Zw1rek
Beginner

on ‎17-05-2017 13h29

495 Views
Message 1 of 2

Your allowances are not available Please try again later.

Since I changed my plan so it's like 8 weeks I'm unable to check my allowances. App don't work (I tried to reset it few times) and on bt websites I'm getting all the time topic error. Also personalised sims didn't helped. I did already contact bt help and it seems all good on their end when it's not. Any idea anyone?
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DanielS
Moderator
Moderator

on ‎17-05-2017 15h44

484 Views
Message 2 of 2

Re: Your allowances are not available Please try again later.

Hi @Zw1rek,

 

That does sound like an issue on our end. We'll be able to get you in touch with the right people. Click on my user name and then on contact the mods. That'll let you open a trouble ticket. We'll then respond to it within a few working days. Please change your view from mobile to full site view to see the link.

 

Thanks

 

DanielS

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