So once again, nothing for Infinity 2 customers. I'm wondering why I need to be an Infinity 2 customer and why I don't downgrade to Infinity 1. I seem to be paying more what others are getting for less.
I have infinity 2 so perhaps that is why my boost was the increased storage rather than a speed increase to something I don't get anyway.
You can't "downgrade" a package without incurring cancellation charges. You can only "upgrade" without charges. Once you are out of contract you could then re-contract on a "downgraded" package.
No doubt true, but disgusting when there are two versions of Infinity which now are identical except for the amount of cloud storage.
Will contact them in the morning to see if I can change to Infinity 1 unlimited from 2.
They may well say that I have to wait until the contract runs out but if enough people try they may give in.
If no joy I am in London next week so will pop into their head office and have a moan.
Infinity 2 also gives you 15 user licences for BT Protect/McAfee and there is no £50 activation fee.
When you take into account the activation fee you are virtually paying the same price regardless what package you are on. It is only after your first year that there is any difference, ie when the activation fee no longer applies and this can often be negotiated out when renewing your contract.
Indeed again I don't use McAfee, as you say the difference is not substantial but still a difference, so I will see how I get on.
As said I expect there will soon be only one package, it is more the way it was done that annoyed me.
Now had the "boost" been to reduce the price of Infinity 2 then that would have been a different matter.
Still I will see how I get on.
Well, I'm on Infinity 1
Sync at 49 actual 47
I vote for a stable line and a fully functioning IPv6
The increase will probably only affect a few customers. Most people opt for Infinity 1 because they can not get over 52Mbps and most people on Infinity 2 opt for it because they can get above 55Mbps.
If you were getting between 52Mbps and 55Mbps and opted for Infinity 2 you would be wasting your money.
What you will probably find will happen in the future is that there will only be one package regardless of what speeds your line can achieve.
Luckily this is going to affect me. I could have gotten infinity 2 (my hub is connected at 27975 / 87881) earlier when I upgraded but I couldn't afford it at the time so I had to opt for infinity 1.
I can only dream of speeds being mentioned here! I switched to fibre but they can't call it Infinity as it's too slow but I still pay the top price. So unless they move the cabinet nearer (it's 1Km from our property) I don't see how they can increase my speed?
FWIW I haven't looked at my surprise boost yet.