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Distinguished Sage
3,122 Views
Message 11 of 31

Re: Youtube issues today

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no problems here south east kent (infinity2)
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Aspiring Contributor
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Message 12 of 31

Re: Youtube issues today

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I'm guessing you are not using BT's DNS servers because this looks like the same issue I am seeing here: https://community.bt.com/t5/Other-Broadband-Queries/DNS-hijacking/td-p/1417031

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Beginner
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Message 13 of 31

Re: Youtube issues today

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Would appreciate some feedback from BT. This is affecting various Google associated features as well as YouTube. Such as app updates on Google Play. I've called it in to be told there is no fault and you're not to blame. Now you have evidence to the contrary. Would appreciate some action. We're all paying for a service.
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Aspiring Contributor
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Message 14 of 31

Re: Youtube issues today

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same problem here. second day and still not resolved.

 

Youtube videos won't load and google play store apps won't download!!

 

Works perfectly fine on 3G

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Beginner
3,011 Views
Message 15 of 31

Re: Youtube issues today

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Same problems here. Lots of Youtube videos won't play. I tried with a VPN and they play correctly.
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Newbie
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Message 16 of 31

Re: Youtube issues today

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I've been in contact with BT, they are saying nobody else has this problem.... suggest you log it with them... if enough of us do it they will investigate. Ridiculous I know...
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Aspiring Contributor
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Message 17 of 31

Re: Youtube issues today

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yes, if you can't call use the online chat
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Beginner
2,979 Views
Message 18 of 31

Re: Youtube issues today

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@Sourdiesel wrote:
I've been in contact with BT, they are saying nobody else has this problem.... suggest you log it with them... if enough of us do it they will investigate. Ridiculous I know...

Which is a lie as I reported this twice yesterday. Once in the morning when I found out it had happened but I got cut off by a dead landline battery and then a second time in the early evening.

Anyway just updating as I had a productive call with one of the rep's managers, which you can find here:- https://community.bt.com/t5/Other-Broadband-Queries/Problem-reaching-Google/td-p/1417053/page/3

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Aspiring Contributor
2,978 Views
Message 19 of 31

Re: Youtube issues today

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Thanks for the detailed info muddle. I wasn't as lucky as you to get an IP that works, tried countless times, here's some that didn't:

 

86.166.14.226
86.134.96.174
81.155.176.4

86.145.213.175
86.145.214.118

 

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Aspiring Contributor
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Message 20 of 31

Re: Youtube issues today

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Day two still down.

 

 

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