Just to confirm that for me, it did appear to be a issue with the hub. BT delivered a replacement HH3 over the weekend and I now have no problems connecting to Netflix.
Received my replacement HH3 hub today and Netflix all working perfectly!. My old hub was a HH3 Type B, the replacement is a HH3 Type A, so could it be an issue with just the Type B version?.
Also, as ab79 mentions your Techincal support/Customer service teams really need to be made of aware of this because neither were able to offer me a replacement hub as a solution when I called.
Thanks to SeanD/NeilO for finally sorting this out for us.
Well, after the initial joy of being able to connect to Netflix without an issue, the unreliable HH3 type A wifi has annoyed the rest of the family so much that I'm being badgered into asking for the type B hub back. Without fail, every 3 or 4 days all phones, tablets etc lose connection to wifi, which can only be resolved with a reset of the hub.
It's a shame that BT can't combine the features/software of the type A and B so that it just works as I expect it should. Do they even have such a thing? And, if so, why don't they just supply it to all customers?
Is anyone aware of a'fix' for the type A that will improve it's wifi reliability?