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If you check here does it state copper multicast available...
I know you say you have had a text message saying it is available but sometimes these messages are just a blanket send so always best to confirm things first before starting to dig deeper...
I believe that if you are off a BT Infinity enabled cabinet but still with BT Broadband then BT Sports will not be available.
PB54 you need 3 things to be able to get BT Sports over ADSL. Can you firstly confirm you meet all 3 requirements then maybe if you are still struggling a mod on here might be able to help.
Firstly your exchange needs to be not enabled for Infinity, this is different to you just choosing not to have Infinity because you are happy with copper. So you need to confirm Infinity is NOT available from your exchange.
Secondly you need to use the checker to ensure your exchange has copper multicast available.
I think you say you have done this and it is but just to confirm.
Thirdly you need to be able to get a download speed of over 6Mbps (over 5 could be ok but you might have to argue the point a bit). Try something like speedtest.net to see what that says (from a wired computer if possible) or read your hub connection speed.
http://192.168.1.254 - advanced settings,broadband,connection,downstream
the availability checker will show whether FTTC is available and also whether Fibre Multicast is available