Help us improve our customer experience. We are very keen to get your thoughts on some of the ideas we are exploring. Please take a few minutes to complete this short survey,
BT Customer experience survey
is the Youview box also new or have you been successfully using it previously with other HomeHub or routers ?
Sorry to hear you are having issues with the smart hub. If you send me your telephone number via PM I will take a look into the issue for you.