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Message 1 of 3

Youview box not powering up

Hi,

Any idea how to get a replacement plug for my youview box? Didn't turn on this morning and no power to it at all. Tried different things in the plug socket and they work fine. Still under a BT contract but just can't see who to contact to get help.


Thanks

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2 REPLIES 2
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Message 2 of 3

Re: Youview box not powering up

Hi @Algopeal  You will need to report  it via phone as a BT TV  fault.

 

Anonymous
Not applicable
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Message 3 of 3

Re: Youview box not powering up

If it's a T2100 it could be a faulty box, the hard drive is a known problem. Listen carefully for any soft repetitive noises coming from within the box as you try to power it up

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