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Venomx
Expert
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Message 1 of 12

Youview not listing all channels

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Yesterday it was listing every channel that bt has, but today it's onlu listing the channels im subscribed to, is it suposed to be like this? Thanks
 
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 12

Re: Youview not listing all channels

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@Venomx wrote:
Yesterday it was listing every channel that bt has, but today it's onlu listing the channels im subscribed to, is it suposed to be like this? Thanks
 

You should get all of the FreeView channels, plus the ones you are subscribed to. Not sure about any others as I just have a retail box, and do not have any extra BT content, so  I see are FreeView channels.

 

You will have to wait for a reply from another forum member to tell you whether what you are getting is correct, I would expect that to be the case.

 

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Venomx
Expert
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Message 3 of 12

Re: Youview not listing all channels

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Ok i see all the freeview channels and bt sports but nothinh else.
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Keith_Beddoe
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Distinguished Sage
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Message 4 of 12

Re: Youview not listing all channels

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@Venomx wrote:
Ok i see all the freeview channels and bt sports but nothinh else.

Are you subscribed to anything else?

 

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Venomx
Expert
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Message 5 of 12

Re: Youview not listing all channels

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Nope
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Venomx
Expert
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Message 6 of 12

Re: Youview not listing all channels

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Im getting upgraded to total package tomorrow
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Keith_Beddoe
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Message 7 of 12

Re: Youview not listing all channels

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@Venomx wrote:
Im getting upgraded to total package tomorrow

Then the EPG should show those extra channels.

 

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Venomx
Expert
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Message 8 of 12

Re: Youview not listing all channels

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You mean it should show them tomorrow wh3n its activated?
Or today ?
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Keith_Beddoe
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Distinguished Sage
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Message 9 of 12

Re: Youview not listing all channels

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@Venomx wrote:
You mean it should show them tomorrow wh3n its activated?
Or today ?

Tomorrow, when they are activated,

 

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ruth554422
Expert
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Message 10 of 12

Re: Youview not listing all channels

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If you press EPG what happens all channels you don't subscribe to should still be listed under all channels unless you have hidden the channels under youview classic. The only way there usually missing is if you have adsl broadband.

You should be able to view the channels in the EPG but when you press on them it would normally say press ok to setup if your not subscribed.
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