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If you have the original big BT YouView box - the one the size of a VCR - that can be very slow to respond to the remote sometimes and then it will suddenly catch-up by which time you'll have pressed many more buttons which it then processes.
At least that was my experience of it.
If you have the smaller YouView+ box then it shouldn't do this.
Either way all I can suggest is make sure the software on the box is up-to-date.
btw when it does this, what happens if you cover up the IR-sensor on the front of the remote with your hand?
If your YouView box immediately stops misbehaving then that suggests the remote is possibly the culprit.
Just to make sure - you don't have any other Humax boxes as the remotes can conflict.
Thank you for resonding.
It is an old type box and I think it's the remote because when it's doing it if I change the channel on the box it works ok. When it starts going mad I can type in 11 and it immediately types 111111111111111111. This is after it has previously worked fine.
I haven't tried covering up the IR-sensor so will try that next time!
I will get a new remoe ordered once BT get them back in stock. Thanks again.
If you have a current BT TV contract then take a look at the following to see if you might be able to get this replaced without having to go via BT Shop:
Thank you for this I did as suggested and covered the IR sensor brilliant all working well now how strange is that