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Kerridge
Contributor
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Message 1 of 12

adsl max or adsl2+

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hi should i be on adsl or adsl2+ what speed should i be getting. i am on a very line

tom kerridge

 

 

1. Product Name: HomeHub4

2. Serial number: +076281+1706004804

3. Firmware version: v0.07.0

4.01235-BT (Type B) Last updated 27/12/20174. Board version: 01B

5. DSL uptime: 0 days, 09:24:12

6. Data Rate: 448 / 3328

7. Maximum Data Rate: 1080 / 3572

8. Noise Margin: 20.0 / 9.2

9. Line Attenuation: 31.5 / 47.0

10. Signal Attenuation: 0.0 / 47.0

11. Data sent/received: 98.0 MB / 2.6 GB

12. Broadband username: bthomehub@btbroadband.com

13. BT Wi-fi: No

14. 2.4GHz wireless network/SSID: BTHub4-767G

15. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))

16. 2.4GHz wireless security: WPA & WPA2 (Recommended)

17. 2.4GHz wireless channel: Automatic (Smart Wireless)

18. 5GHz wireless network/SSID: BTHub4-767G

19. 5GHz wireless connections: Enabled (802.11 n (up to 300 Mb/s))

20. 5GHz wireless security: WPA2 Only

21. 5GHz wireless channel: Automatic (Smart Wireless)

22. Firewall: Default

23. MAC Address: e0:51:63:4a:29:54

24. VPI/VCI: 0/38

25. Modulation: G.992.1(DMT)

26. Latency type: Interleaved

27. Software variant: -

28. Boot loader: 0.5.0-BT (Wed Nov 12 11:47:59 2014)

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imjolly
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Message 2 of 12

Re: adsl max or adsl2+

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You are on adslmax

 

enter your phone number and post results. Remember delete number https://www.dslchecker.bt.com/



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Kerridge
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Message 3 of 12

Re: adsl max or adsl2+

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Capture bt.PNG

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imjolly
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Message 4 of 12

Re: adsl max or adsl2+

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Your exchange has adsl2 valuable and as you can see the estimated down speed is similar on adslmax to adsl2 but the up speed would be about 100% better. The mods may be able to help with adsl2 but sometimes it can make your line less stable



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Kerridge
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Message 5 of 12

Re: adsl max or adsl2+

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i know it would only be a small increase but when you don't have a fast download rate every little helps

thanks tom

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imjolly
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Message 6 of 12

Re: adsl max or adsl2+

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Mods will try and help get you upgraded to adsl 2. They will post here tomorrow



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DanielS
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Message 7 of 12

Re: adsl max or adsl2+

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Good morning @Kerridge,

 

We'll look into it for you. There isn't always an increase when you switch from ADSL1 to ADSL2 but it's worth trying going by the BT Wholesale checker. To get in touch with us, click on my user name and then on contact the mods. Complete that form and it'll be sent to one of us to complete.

 

Thanks

 

DanielS

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StuartH
Moderator
Moderator
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Message 8 of 12

Re: adsl max or adsl2+

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Hi @Kerridge

 

I've picked up your email and I've requested the change for you.

 

I'll call you tomorrow to see if the connection, at least the upload part has improved.

 

Thanks

 

Stuart

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Kerridge
Contributor
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Message 9 of 12

Re: adsl max or adsl2+

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hi thanks Stuart thanks for your help, will be out till 4pm tomorrow 23.01.18

thanks tom

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StuartH
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Message 10 of 12

Re: adsl max or adsl2+

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Hi @Kerridge

 

Thanks for taking my call today glad to hear the speeds have improved on the upload.

 

Should you need help again in future please post back.

 

Stuart

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