well ive asked about the drop outs and slow speeds on this infinity im getting and another engineer is coming but surely if the 3 lights are on on my openreach modem and the 3 lights are blue on my homehub i should be able to connect,im on wired but even trying the kids laptops wont connect have to keep resetting at least 5/10 times a day now just ot get onto the internet,any ideas anyone please
Just to cover what the lights mean on your router, "Click spolier to read Info on Lights"
if this does not help you read my support below
|Steady blue||Power on.||Broadband connection working.||Wireless enabled.|
|Steady blue - dimmed||Auto power save.||Auto power save.||Auto power save.|
|Flashing blue||Password override||Password override||Password override|
|Flashing orange||Hub starting up||Flashing orange and purple - connecting to broadband, please wait||Wireless registration mode or establishing WPS connection|
|Steady orange||BT Power Save Mode active. Wait until power save mode period ends or press 'Restart' button on the side of your Hub to override.||Not applicable||Wireless enabled without security.|
|Steady red||Hub failed.|| Wired connection to broadband is OK, but failed to authenticate with internet service||Not applicable.|
|Off||No power.||No broadband signal.||Wireless disabled|
Broadband light is blue but I can't connect to the Internet?
Your Hub is connected to broadband, but there may be a problem with your computer and/or its connection to the Hub.
- Hope this Helps!
well stopped in all day as engineer was booked to come between 1 and 6pm and never even showed up,at least a call would of been nice