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another Infinity 2 - Inconsistent Speed; evening is <5mbps

me as well i may as well use my mobile 02 for connection which i pay for as it it is at least useable!

im tired of constantly contactin bt ...whom when we work throught the 6 min then 4 min then 2 min reconnection issues on live chat...of which they say they will check back in 24 hrs... which they havent yet ever done all of 2 times...im getting so very fed up by now i have lost all faith in them!

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: another Infinity 2 - Inconsistent Speed; evening is <5mbps

can you go to hub manager and if hh5 then troubleshooting then helpdesk and post 1-12

 

run btspeedtester and when first test completes then run diagnostic test and post results  must be done with wired connection 

 

 

btspeedtester

 

which exchnage are you on?



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