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sidandpat
Aspiring Contributor
629 Views
Message 1 of 7

attachments to email

i keep on getting error 18 when i try to attach, using the paper clip, a document of about 10 mb to an email.Have tried using different browsers but this makes no difference.Apparently bt yahoo mail can cope with up to 25 mb attachments so why is this happening.If i attach a single page of information it seems to work ok.Please can someone help me

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6 REPLIES 6
abhay24292
Beginner
620 Views
Message 2 of 7

Re: attachments to email

Although it seems more like a Yahoo issue but have you tried resetting any of the browser (Clearing cookies and cache) ?
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sidandpat
Aspiring Contributor
614 Views
Message 3 of 7

Re: attachments to email

Yes have done all that and it makes no difference!
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gg30340
Distinguished Sage
Distinguished Sage
612 Views
Message 4 of 7

Re: attachments to email

Does it work if you drag and drop the attachment rather than using the paper clip to attach it to the email? 

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sidandpat
Aspiring Contributor
603 Views
Message 5 of 7

Re: attachments to email

will try that

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sidandpat
Aspiring Contributor
599 Views
Message 6 of 7

Re: attachments to email

have tried drag and drop but it doesnt make any difference

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rebelkc
Contributor
559 Views
Message 7 of 7

Re: attachments to email

I have not been able to attach any file of any size or format since yesterday! Have tried attach, and drag and drop using all my browers with no luck!

 

Tried my gmail account and others .... absolutely no problem whatsoever with them ....

 

Help!!!!!

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