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Contributor
871 Views
Message 1 of 8

bbc iplayer

I start to watch catch up on the iPlayer, and it starts buffering, then comes up with error message. I then go to my smart tv, BBC iPlayer, and it plays in HD with no buffering or error message?? Why does it keep failing on the you view box??
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7 REPLIES 7
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Newbie
762 Views
Message 2 of 8

Re: bbc iplayer

I have a problem in that we can no longer watch Iplayer on our smart TV. We get the home page, it allows us to choose a programme, but when selected we just get a blank, grey page. Other apps work on the tv, Netflix etc. Other products in the house laptop, ipad etc access iplayer without problems.

 

I've called the TV helpline, they tell me it's got something to do with security settings from BT being incompatable with the TV and that it needs revising.  BT tell me it's nothing to do with them and that it's a TV problem.

 

Has anyone had the same or similar problem and do you know how to correct it?

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Aspiring Expert
707 Views
Message 3 of 8

Re: bbc iplayer

I have the same problem as the first poster: iPlayer completely unusable on the Youview box (G3) thanks to constant buffering / freezing.

It works fine on every other device, and other Youview on demand players work fine - it's just the Youview iPlayer that doesn't work.
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Recognised Expert
683 Views
Message 4 of 8

Re: bbc iplayer

There were major problems with iPlayer yesterday affecting many platforms, seem to be OK now though.

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Aspiring Contributor
638 Views
Message 5 of 8

Re: bbc iplayer

I have infinity broadband and have to say i have found the youveiw box to be superb apart from watching iplayer when programme constantly buffers and freezes . Yet watch on my laptop/tablet its fine . Really is bad when this is one of there biggest selling features for this box .

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Recognised Expert
618 Views
Message 6 of 8

Re: bbc iplayer

I've got Infinity, not had any buffering/freezing issues on the original (G3) YV box.
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Recognised Expert
561 Views
Message 7 of 8

Re: bbc iplayer

I spoke too soon, my box locking up yesterday whilst using iPlayer!!!!!
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Aspiring Expert
557 Views
Message 8 of 8

Re: bbc iplayer

IIRC, there was a period some time ago where I thought iPlayer issues had been sorted. Now however, it is very unstable.

 

I use my TV now if I need iPlayer!

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