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simonp
Beginner
648 Views
Message 1 of 4

broadband set up and dire speed

Having just moved to BT from another provider, where I got up to 3MB, I am now getting 100kB!!!! with BT - I am told to wait 10days - this seems llike I am being fobbed off by India - as i read that you should get pretty much normal speed within 3 or 4 days

 

Whats the truth?

 

 

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Distinguished Guru
635 Views
Message 2 of 4

Re: broadband set up and dire speed

Hi and welcome to the forum.

India was not lying to you regarding this, it can take upto 10 days for your line to get the best achievable speed, In most cases it could only take 3-4 days, just ensure you do not switch the router off or disconnect it during this stabilisation period.

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simonp
Beginner
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Message 3 of 4

Re: broadband set up and dire speed

Thanks for that - I will just have to wait - does resetting the router count as switching off - as I have done that ?

 

 

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: broadband set up and dire speed

yes   resetting the router counts as a restart and should be avoided during initial 10 days



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