cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RobbieMac
Moderator
Moderator
457 Views
Message 11 of 64

Re: broadband speed very slow

Hi bosyk,

 

Thanks for posting and welcome to the forum.

 

Sorry for the problems you're having with your broadband speed.  Send over your details and we'll check this out from here.  You'll see the link to get in touch in my profile under the section "about me".  You'll find it by clicking on my username.

 

Cheers

 

Robbie

0 Ratings
bosyk
Aspiring Contributor
445 Views
Message 12 of 64

Re: broadband speed very slow

Hi thanks for anwers

RobbieMac I cannot find the link

 

i have BT hub 2.0 , i just bored from my friend right now.

 

i post for u some info ,

 

speed -> http://www.speedtest.net/my-result/3476258664

 

IP Profile 7150. When i going here to check BT Wholesale Broadband Performance Test

i getting error for now , before was working twice

 

ADSL line status
Connection Information
Line stateConnected
Connection time0 days, 01:41:10
Downstream8,128 Kbps
Upstream448 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.1 Annex A
Latency typeInterleaved
Noise margin (Down/Up)14.2 dB / 28.0 dB
Line attenuation (Down/Up)14.5 dB / 7.5 dB
Output power (Down/Up)16.0 dBm / 2.0 dBm
Loss of Framing (Local/Remote)0 / 0
Loss of Signal (Local/Remote)0 / 0
Loss of Power (Local/Remote)0 / 0
FEC Errors (Down/Up)3 / 0
CRC Errors (Down/Up)2 / 0
HEC Errors (Down/Up)6 / 0
Error Seconds (Local/Remote)

2 / 0

0 Ratings
imjolly
Distinguished Sage
Distinguished Sage
440 Views
Message 13 of 64

Re: broadband speed very slow

your stats are good with max connection speed for adslmax.  the problem is exchnage congestion which need wholesale to upgrade the virtual path.  once that's done your download speed will return to normal - just need to wait and hopefully the mods will be able to speed things along or at very least keep you up to date on fix timescale



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
john46
Distinguished Sage
439 Views
Message 14 of 64

Re: broadband speed very slow

Please keep trying the BT speedtest as it is the only one accepted for speed problems
0 Ratings
imjolly
Distinguished Sage
Distinguished Sage
433 Views
Message 15 of 64

Re: broadband speed very slow

@john46

 

on same exchnage as gt900uk and suffering the same exchange congestion so same VP.  btspeedtester which has already been done will just confirm the slow/poor download speed.  just need to get wholesale moving as that is 2 customers posting with same problem on same exchange



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
bosyk
Aspiring Contributor
433 Views
Message 16 of 64

Re: broadband speed very slow

hi john problem is: Before was working fine , when i was spoke with someone on phone, right now i just getting this

 

Bez tytułu.png

0 Ratings
john46
Distinguished Sage
423 Views
Message 17 of 64

Re: broadband speed very slow

just suggesting the speed test will give more evidence to the mods for wholesale
0 Ratings
RobbieMac
Moderator
Moderator
418 Views
Message 18 of 64

Re: broadband speed very slow

Hey bosyk,

 

Whoops, my mistake.

 

Check it there now and you should see the link.

 

Cheers

 

Robbie

0 Ratings
bosyk
Aspiring Contributor
406 Views
Message 19 of 64

Re: broadband speed very slow

I going to work now , here the pic. Robi I gonna back from work and send to you

i just dont get it wht my  ID profile is diffrent now , should be 7150 . Cheers anyway

 

Bez tytułu1.png

0 Ratings
imjolly
Distinguished Sage
Distinguished Sage
403 Views
Message 20 of 64

Re: broadband speed very slow

Your router has reset and your connection speed has dropped from 8mb to 4.7mb hence the lower profile



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings