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Message 1 of 4

broadband to existing line

We are moving to a new house with an existing non-fibre BT feed. I was advised that a new line would have to be installed to move our existing fibre package to the property and the engineer cannot visit for a month after we move in. Can we establish a less capable broadband package to our HomeHub 2 and a landline connexion before the fibre is installed?

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3 REPLIES 3
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Message 2 of 4

Re: broadband to existing line

If you know the phone number of your new property then use that otherwise use the address and enter in this checker and post the results. This will give indication what internet connection available

https://www.broadbandchecker.btwholesale.com/#/ADSL



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Message 3 of 4

Re: broadband to existing line

Ring the FTTP team and ask what they can offer you in the interim. 0800 587 4787

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Message 4 of 4

Re: broadband to existing line

Thanks. I will check the telephone directory for the number used by the deceased previous occupant.

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