bt fon

[rachelsea13]

Hi people
I'm having problems connecting to bt wifi fon, I have the signal and it says it's connected but the login page doesn't come up , please help 🙂

R

[Bill-lord]

Download the BT wifi app and setup access to btwifi through that. Then whenever you are in range of BT fin or BT wifi you will be able to connect. 

[rachelsea13]

I was using the Web page for ages was working fine till about a week ago, I didn't want to use the app for privacy reasons 😕 lol but I downloaded to see if I could get it to work an that won't either it say there is no connection but my phone says that it is with about 2 signal bars :-S

[gg30340]

Have you tried another BTWifi hotspot. It could be that the hotspot you are using is the problem and needs reset.

[rachelsea13]

I think only one comes up, not sure how to reset it either I've removed it from the list an the scanned again and that didn't work , I'll try doing it wer there is a better signal but I don't know if that will work

[gg30340]

Just to clarify: It is the BTWifi signal that you are trying to connect to rather than trying to connect your devices by wireless to your own home network.

The reset has to be done by the owner of the Homehub that is transmitting the BTWifi signal. You are not able to do that unless it is your own Homehub that you are trying to connect to.

You should try and find another BTWifi hotspot such as at a cafe and try connecting to that to see if the problem is with your device.

[rachelsea13 · Accepted solution]

It started working again randomly earlier! Thank you for trying to help though must have been an error or something silly . 🙂