hi we had bt infity up to 76 mb,on april 9th we had 70mb.. for the last 4 weeks we are only geting 44mb download
service status is ok.
quite line test is ok.
router info is.
20.2 / 9.4
0.0 / 18.7
i run the bt speed test the resaults are.
Download speedachieved during the test was - 44.4 Mbps
Upload speed achieved during the test was - 7.72Mbps
any help would be great many thanks
On the speed test did you do further diagnostics?
was this a self install or engineer? if self install can you connect to test socket
yes i run the diagnostics and i posted the resaults on here on my first post. i noticed we are getting the speed the the ip profile is set at