I'm in the same boat, for a week now I've been unable to make any calls or text.
So much for 'unlimited calls & texts' bundle!
Not impressed also, having given BT mobile a try. Zero reception in my house and around my house. The response on chat 'our system shows excellent coverage there'.
Anyway, a Signal Booster will 'soon' be released...
ok enough is enough i want to leave bt as soon as possible like tomorrow!!!!!!
can one of the mods help sort that for me? i have tried 4 times to cancel by phone and each time i am cut off!!!
What make is your phone? BT Mobile seems to be very picking over what phones they support, as it stands I'm only getting a 2G signal (My phone is made by Xiaomi).
If your desperate to use the phone try changing it to only select a 2G signal.
That being said, can any moderator here tell me what phones will work with BT Mobile?
BT seem happy to sign us up to a contract , knowing full well that there will be no signal at the bill adress!
Roll on the end of the contract and back to vodafone
Apologies for the late reply, I have a Redmi 3s.
I have to use a 2G signal (which then registers as T-Mobile) to get it to work, it looks like i'm going to have to buy a new phone 😞