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smugla
Contributor
655 Views
Message 1 of 30

bt speed halved

my spped has been halved from 5.8  now to  2.5

 

Download speedachieved during the test was - 2296 Kbps
 For your connection, the acceptable range of speedsis 1200-4000 Kbps.
 Additional Information:
 Your DSL Connection Rate :11563 Kbps(DOWN-STREAM), 1164 Kbps(UP-STREAM)
 IP Profile for your line is - 2500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 9.68:19.75:70.58 (SBE:NBE:PBE)

 

i have the bt hub 1.5

 

i have changed filters and asked for a check on the line and both have been fine

 

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29 REPLIES 29
Distinguished Sage
Distinguished Sage
646 Views
Message 2 of 30

Re: bt speed halved

can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1)

 

are you connected to the master or test socket or somewhere else

 

have you been having connection problems with the router resetting or have you been resetting the router in the hope your connection will improve.

 

your profile is only 2500 and with a speed of 11563 would suggest connection problems

Someone may then be able to offer assistance



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smugla
Contributor
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Message 3 of 30

Re: bt speed halved

connected to the master

I have had random disconnections thaty are geting worse over the past couple of months

 

i have tried to re  conect to try and get a better speed

 

on the bt hub 1.5 where is the adsl stats as in advanced i only get these options

Wireless
 Telephony
 Internet
 IP Addresses
 Devices
 Application Sharing
 Firewall
 Dynamic DNS
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Distinguished Sage
635 Views
Message 4 of 30

Re: bt speed halved

Have you been restarting the hub to try and increase your speed if you have stop and leave alone for 3/5 days while your ip profile rises this will allow your speed to rise
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Distinguished Sage
Distinguished Sage
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Message 5 of 30

Re: bt speed halved

probably in internet - looking for connection time,modulation, speed, attenuation, noise margin and errors

 

do you have a master socket where bottom half is detachable?  do you have other extension sockets?



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smugla
Contributor
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Message 6 of 30

Re: bt speed halved

it does not show the that information on internet on home hub 1.5  just

Uptime:

 

 

Data Transferred (Sent/Received) [MB/MB]:

 

ip

dns

s dns

 

master has a split botom part is socket  top is empty

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Distinguished Sage
Distinguished Sage
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Message 7 of 30

Re: bt speed halved

if you look through the heading for the info I listed in my previous post.   sorry I don't use a hub.

 

have you tried connecting to the test socket which is behind the detachable bottom half?  are there wires attached to the bottom half of master? is the orange bellwire attached to terminal 3?



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smugla
Contributor
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Message 8 of 30

Re: bt speed halved

like i said its main soket is split but i cant seam to prise the top bit off

 

and i need help to find the info as it does not show that in home hub 1.5

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mcpaddy
Aspiring Expert
604 Views
Message 9 of 30

Re: bt speed halved

hi when you remove the 2 screws its the bottom half that comes off the socket not the top Smiley Wink

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smugla
Contributor
602 Views
Message 10 of 30

Re: bt speed halved

ok and in a-z  id does not show adsl  

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