yet again bt want money to upgrade to newer box so i can watch bt sport free. £49 one off fee for new box!!
Surprised 'free' cost £49. Worse than that, cannot get BT Sport with 'free' box and cannot get this resolved with customer service staff that can only repeat a script.
yes and recently upgraded to bt infinity and paid for home hub4 . will not be renewing contract again!! recently had fault on phone they said would have to pay £99 if fault within house but it turned out to be outside so no fee. had to make do with no phone for a week but no offer of compensation just after your money dont give a hoot about loyal customers
Yes i get that recently upgraded to infinity package under new term but they did not state i needed a new box to watch bt sport free .like i stated they happy to take my direct debit every month but when my phone did not work for a week they dont even offer an apology just a text to say your phone is now working so who is happy to take with no commitment works both ways i think