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spaceman1964
Beginner
1,103 Views
Message 1 of 5

btinternet.com / btopenworld.com email problems

 
 
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4 REPLIES 4
NeilO
Moderator
Moderator
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Message 2 of 5

Re: btinternet.com / btopenworld.com email problems

@spaceman1964 Thanks for posting, that's a strange one and we'll need to raise this with BT Yahoo for further checks. Please use the 'contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username .

Thanks

Neil

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spaceman1964
Beginner
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Message 3 of 5

Re: btinternet.com / btopenworld.com email problems

Thanks, Neil. 

 

How do I do that?

 

I got a call back from BT Tech Support yesterday and heyput me through to BTYahoo.

I say "put me through" - I sat on hold for 30 minutes and then hung up. 

 

Best regards 

 

 

Andrew

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NeilO
Moderator
Moderator
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Message 4 of 5

Re: btinternet.com / btopenworld.com email problems

@spaceman1964 Click on my username @NeilO and you'll see the click here to contact the mods in the about me section on the left hand side underneath my avatar picture.

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Andy_N
Distinguished Guru
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Message 5 of 5

Re: btinternet.com / btopenworld.com email problems


@spaceman1964 wrote:
 
 

Hi. welcome to the forums.

 

That's strange to have the system change to have the "other" domain set as default.

 

Of course, you can use a mail client such as your iPhone - and is recommended to use a client rather than webmail.

 

Are you with BTYahoo or BTMail ? You can check here :-

 

http://pbtcsc.bt.motive.com/login/?workflow=EmailChecker

 

(though logging via webmail will show a Yahoo icon if BTYahoo).

 

It's possible to add the other email address version as an attached account to your main account, this can then be set as the default option in webmail - it's certainly possible via BTYahoo (well, it was years ago), not sure about BTMail.

 

 

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