btinternet.com emails not arriving into Outlook 2019 using Pop3

[AjayK46]

In the last week or so I have noticed that emails sent to my btinternet.com email address are not arriving into Outlook 2019 for desktop computer using Pop3. They do show in webmail.  Emails are being sent ok.

Have any of the relevant settings changed recently?

[imjolly]

some others having similar problem

https://community.bt.com/t5/Email/Rejection-of-Emails/td-p/2166298/page/2

[AjayK46]

I have resolved the issue by changing the incoming and outgoing server to both be "mail.btinternet.com"

They were previously pop.mail.yahoo.com and smtp.mail.yahoo.com

The strange thing is that another sub BT email address I have still works in conjunction with Outlook 2019 with the old settings.

Are individual email addresses gradually being migrated to BT?

[licquorice]

Yes, but I thought they had pretty well all been migrated by now.

[AjayK46]

Anyway of getting clarification on this.

[licquorice · Accepted solution]

Getting clarification on what? All mail will be migrated from BTYahoo to BTMail at some point and mail.btinternet.com, is and always has been, the correct server to use regardless of which system.