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MotBarber
Aspiring Contributor
5,264 Views
Message 11 of 25

Re: btinternet email doesn't work with MS Outlook 2013

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gg30340,

 

Thank you.  It was user error.  I re-tried your suggestions, and now I am happily up and running again, and emails are arriving in Outlook without delay.

 

I cannot tell you how grateful I am, that you read, and bothered to send me such a considered response.  Thank you very much indeed.

 

BT could do with someone like you on their help pages, let alone Microsoft (and You Tube for that matter).

 

Thank you.

 

 

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MotBarber
Aspiring Contributor
5,262 Views
Message 12 of 25

Re: btinternet email doesn't work with MS Outlook 2013

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Thank you Licqourice, you are right, gg was right - see my last post.  Very grateful for all your help and advice.

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gg30340
Distinguished Sage
Distinguished Sage
5,263 Views
Message 13 of 25

Re: btinternet email doesn't work with MS Outlook 2013

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Glad it's working for you. It is easy to miss something.

bmcl26
Aspiring Contributor
5,217 Views
Message 14 of 25

Re: btinternet email doesn't work with MS Outlook 2013

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All versions pf Outlook that I have used 97, 2003 & 2010 have all worked seemlesly with my BT Email.  Never had an issue..

 

 

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MotBarber
Aspiring Contributor
5,186 Views
Message 15 of 25

Re: btinternet email doesn't work with MS Outlook 2013

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wait til you try 2013, it's a laugh a minute

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bmcl26
Aspiring Contributor
5,136 Views
Message 16 of 25

Re: btinternet email doesn't work with MS Outlook 2013

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Outlook 2013 works fine for me.

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Steve_Ballantyne
Beginner
4,076 Views
Message 17 of 25

Re: btinternet email doesn't work with MS Outlook 2013

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I know this is an old thread, but i'm having exactly same issues with BT. Impossible to get a sensible answer from them.

I agree with original Contributor MotBarber - FACE UP AND ADMIT YOU HAVE A PROBLEM !!

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Andy_N
Distinguished Guru
4,071 Views
Message 18 of 25

Re: btinternet email doesn't work with MS Outlook 2013

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@Steve_Ballantyne wrote:

I know this is an old thread, but i'm having exactly same issues with BT. Impossible to get a sensible answer from them.

I agree with original Contributor MotBarber - FACE UP AND ADMIT YOU HAVE A PROBLEM !!


Hi. Welcome to the forums.

 

Has this issue just started for you ?

 

Mine works fine with Outlook 13, first in Windows 7 and now in Windows 10.

 

@What sort of settings do you have ? Sometimes setting the login username to be just the "stub", i.e. the bit before the @btinternet.com only can work.

 

 

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Andy_Chappell
Aspiring Contributor
4,064 Views
Message 19 of 25

Re: btinternet email doesn't work with MS Outlook 2013

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I experienced problems with downloading emails and they seemed to be related to standard buttons that did not work on the menu bar.  I solved it by using a button on the Quick Access toolbar at the top of the screen.

 

Andy Chappell

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Hwalker11
Beginner
3,301 Views
Message 20 of 25

Re: btinternet email doesn't work with MS Outlook 2013

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Me too!

 

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