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bhohmann
Aspiring Contributor
310 Views
Message 1 of 2

btyahoo thunderbird issues (Infinity)

Suddenly I am having issues sending emails using the Thunderbird client:

 

1st explanation: you need to change your password somebody tried to hack your account

2nd explanation: somebody on your computer did something dodgy.... the server has blocked you.

3rd explanation: everything is fine it is your email client use outlook

3th explanation: everything is fine use yahoo mail

4th explanation: you receiving and sending too much spam (received 13 spam emails in 4 months!!!! - clean computer no malicious activity)

5th explanation 4 hours later - Yahoo are having an issue with their servers with thunderbird: but everything is fine just use webmail (I would if my broadband connection would be stable enough!!!!!!!!!!!)

 

finally: 

 

                           Thank you for calling us today. We’re pleased we could help.

 

 

surprise surprise I still can not send emails!

 

 

 

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1 REPLY 1
Distinguished Sage
Distinguished Sage
286 Views
Message 2 of 2

Re: btyahoo thunderbird issues (Infinity)

This is an apparent fix from forum member rehenn

 

http://community.bt.com/t5/Other-BB-Queries/Can-t-send-email-using-Thunderbird/td-p/886324

 

 

Its a problem with Yahoo.  It seems that someone in their spam filter team decided that anyone with a reply-to field must be a spammer.  Admittedly domestic users shouldn't need to use a different reply-to address, but they should have done a simple test that a reply-to address that is identical to the sender address is OK.

 

So you need to remove the "reply-to" field from Thunderbird

 

Click on "Tools"

Click on "Account Settings"

Click on the name of your account

Delete the content of the "reply-to" field.  It will revert to greyed out text.

 

If you have mulptiple identifties on one account, then you need to click on "Manage Identities", then for each identity click edit and delete the "reply-to" for each identity.