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lmc
Newbie
569 Views
Message 1 of 8

can anyone make sense of my speed test results please?

Hiya,

 

I signed up to Bt broadband around a month ago and we have been so disappointed in the poor speeds we receive.

 

We previously had tiscalli and wish we never changed.

 

I have run the bt speedtest and also a speednet test.

 

Can anyone make sense of them?

 

The internet is sometimes useful but other times is ridiculously slow.

FAQ

Results Image not loaded

<script type="text/javascript">// paintProgressAndMessageOnBar(-1 ,"Last Test Required" ); // </script> Test1 comprises of two tests

1. Best Effort Test: -provides background information.

Download Speed
3361 Kbps
  
0 Kbps7150 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 3361 Kbps
 For your connection, the acceptable range of speedsis 1000-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :4168 Kbps(DOWN-STREAM), 792 Kbps(UP-STREAM)
 IP Profile for your line is - 3500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 12.97:22.94:64.08 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

The results of this test will vary depending on the way your ISP has decided to use these traffic classes.

2. Upstream Test: -provides background information.

Upload Speed
595 Kbps
  
0 Kbps792 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 595 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 792 Kbps

 

 

http://www.speedtest.net/result/951870565.png

 

this is it on the fast day,on the slower days i cant even access the forum.

 

Any ideas what the results mean?

 

Help would be greatly appreciated.

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Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: can anyone make sense of my speed test results please?

can you post the adsl stats from your router . Someone may then be able to offer assistance



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lmc
Newbie
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Message 3 of 8

Re: can anyone make sense of my speed test results please?

Sorry to be a total idiot but im not sure how to do that?

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Distinguished Sage
Distinguished Sage
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Message 4 of 8

Re: can anyone make sense of my speed test results please?

enter 192.168.1.254 in your browser and navigate from there to adsl



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lmc
Newbie
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Message 5 of 8

Re: can anyone make sense of my speed test results please?

Sorry for the dealy and thanks for your help.

 

Here are the results.

 

Anything strange?

Line stateConnected
Connection time0 days, 0:03:12
Downstream3,987 Kbps
Upstream776 Kbps

 

ADSL settings<script type="text/javascript">// createTable("normal", trClass, td3, td4); // </script>
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.5
Latency typeInterleaved
Noise margin (Down/Up)15.2 dB / 5.9 dB
Line attenuation (Down/Up)49.0 dB / 27.2 dB
Output power (Down/Up)19.3 dBm / 12.1 dBm
Loss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)0 / 0
CRC Errors (Down/Up)0 / 2147480000
HEC Errors (Down/Up)nil / 2960
Error Seconds (Local)0
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Distinguished Sage
Distinguished Sage
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Message 6 of 8

Re: can anyone make sense of my speed test results please?

your noise margin is high as normal about 6.  Did you move the hub - just connection time is only 3 mins.  Have you been having disconnection problems and/or have you been resetting the hub in the hope to get a better connection?



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lmc
Newbie
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Message 7 of 8

Re: can anyone make sense of my speed test results please?

yes we did just reset the hub,to check our settings it asked for password but wouldnt accept the one BT gave us so said we had to reset.

 

is there anyhting we can do to improve noise margin-could this be the cause?

 

Sorry for allt he questions and thanks so much for all your help

 

I dont know if this makes any difference but these are the results now

ADSL line status<script type="text/javascript">// var trClass = ["odd", "even"]; var td1 = ["w3", "Line state", "Connection time", "Downstream", "Upstream"]; var td3 = ["w3", "VPI/VCI", "Type", "Modulation", "Latency type", "Noise margin (Down/Up)", "Line attenuation (Down/Up)", "Output power (Down/Up)", "Loss of Framing (Local)", "Loss of Signal (Local)", "Loss of Power (Local)", "FEC Errors (Down/Up)", "CRC Errors (Down/Up)", "HEC Errors (Down/Up)", "Error Seconds (Local)"]; var td2 = ["", "Connected", "0 days, 0:16:56", "3,987 Kbps", "776 Kbps"]; var td4 = ["", "0/38", "PPPoA", "ITU-T G.992.5", "Interleaved", "15.2 dB / 5.7 dB", "49.0 dB / 27.2 dB", "19.3 dBm / 12.1 dBm", "0", "0", "0", "0 / 2", "1 / 2147480000", "nil / 2960", "1"]; // </script>
Connection information<script type="text/javascript">// createTable("normal", trClass, td1, td2); // </script>
Line stateConnected
Connection time0 days, 0:16:56
Downstream3,987 Kbps
Upstream776 Kbps

 

ADSL settings<script type="text/javascript">// createTable("normal", trClass, td3, td4); // </script>
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.5
Latency typeInterleaved
Noise margin (Down/Up)15.2 dB / 5.7 dB
Line attenuation (Down/Up)49.0 dB / 27.2 dB
Output power (Down/Up)19.3 dBm / 12.1 dBm
Loss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)0 / 2
CRC Errors (Down/Up)1 / 2147480000
HEC Errors (Down/Up)nil / 2960
Error Seconds (Local)1
<script type="text/javascript">// var showButton = new Button("show","","Hide Details", function(){GoAndRemember('bb_dsl.lp','');}); // </script>
  Hide Details  
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Distinguished Sage
Distinguished Sage
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Message 8 of 8

Re: can anyone make sense of my speed test results please?

one of the forum members RogerB wrote this which may be a first step  http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397 



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