Just a quick line. I haven't forgotten about you. I know our email product support guys have referred this for further investigation and I'm still chasing for an update. I'll be in touch as soon as I have anything for you.
Thanks for trying to get in touch with us. Sorry but we don’t monitor this mailbox, so you won’t get a reply to your email.
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I sent screenshots from Thunderbird so I think they have gone.
One is before deleting trash, one is after deleting trash.
I am using Google Chrome, Windows 10.
No add blockers, don't think I have browser extensions enabled that I can see.
I am really sorry but I have to go out now and won't be home until evening.
Oops no, I have had the same message back as I posted up above for the other day, saying this mailbox is not monitored!
Good old BT !!