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Contributor
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Message 1 of 2

can't open ANY on demand apps

My BT service started on Monday and I've just tried opening the on demand apps and not a single one of them will load. 

 

I've left them all for a few minutes and it just says loading and if you exit and try to reopen I get an error yvm105.

 

I'm using the newest small you view box. 

 

Can someone help me with this?

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1 REPLY 1
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Recognised Expert
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Message 2 of 2

Re: can't open ANY on demand apps

Have you updated the software and on demand players on the settings. Are both blue lights on at the front of the box

 

http://support.youview.com/articles/Self_Service_FAQ/Resolution-for-YVM105-1370864322727

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