cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Aspiring Expert
370 Views
Message 1 of 6

connection

Go to solution

Hi having issues with connection. Have the new hub 6 and this only started yesterday, I have had to wait ages for my sign in to the community to post this message, any ideas what I can do please? there are no issues in this area have checked that also, but it is taking far too long to connect to anything. 

 

Many thanks in anticipation.

0 Ratings
5 REPLIES 5
Distinguished Sage
362 Views
Message 2 of 6

Re: connection

Go to solution
Wired or wireless?

Only on one device or all connected devices?

What router were you using before the smart hub?
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
Aspiring Expert
323 Views
Message 3 of 6

Re: connection

Go to solution

Hi it would appear it was the rapport trusteer security that I had downloaded, have uninstalled it now and things seem to be okay, don't know if anyone knows why this should be?

 

many thanks

0 Ratings
Moderator
Moderator
303 Views
Message 4 of 6

Re: connection

Go to solution

Thanks for letting us know you got this sorted @polish

 

Cheers

 

David

Aspiring Expert
297 Views
Message 5 of 6

Re: connection

Go to solution

thanks David for marking as accepted solution, but wondered if anyone has had issues with Rapport Trusteer?

0 Ratings
Recognised Expert
286 Views
Message 6 of 6

Re: connection

Go to solution

I had issues with it 3 years ago when I installed it - slowed browsing down a lot. Back then it was a resource hog apparently but I removed it and things went back to normal - I have never reinstalled it.

0 Ratings