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Auska
Newbie
1,703 Views
Message 1 of 6

constant dial tone

i have had a constant dial tone on my phone for a few day now even after i have dialed a number.  Have spoken to tech support who have said there is nothing with the line and im not prepared to have an engineer come out to tell me that there is an internal fault and i now have to pay £130 i dont have. Have tryed multiple fones and the problem still persits

 

help please anyone

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5 REPLIES 5
Distinguished Guru
1,692 Views
Message 2 of 6

Re: constant dial tone

Have you ensured you have tried the new phone with everything else unplugged (adsl filters , homehub or router, skybox)

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Auska
Newbie
1,676 Views
Message 3 of 6

Re: constant dial tone

have 2 or 3 different phones but the problem is still there

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Distinguished Sage
1,664 Views
Message 4 of 6

Re: constant dial tone

hi have you tried the test socket at the back of the master socket to eliminate the wiring in your house this link explains how http://bt.custhelp.com/app/answers/detail/a_id/13567/c/345,353,374 if after testing at the test socket you still have the fault then you need to report the fault on 151 and get an engineer out as that test socket connects you directly to the exchange it is then a no charge call out as you have eliminated all internal wiring
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Auska
Newbie
1,628 Views
Message 5 of 6

Re: constant dial tone

mysteriously fixed itself

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cariad
Aspiring Contributor
1,623 Views
Message 6 of 6

Re: constant dial tone

My phone is just dead, broadband is transfered over from talk talk fine but they say there is no fault on the line, looks like I will have to pay the £130, I wish I hadnt transfered the phone, it was fine before i changed provider.

Im on call and now runnung up huge mobile bills plus £130 i just dont have.

Cariad

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