A new tenant has just moved into my house and has discovered that the previous tenant has wrecked the master socket so she has to plug her phone into the test socket within the master socket, and none of the extension sockets throughout the house are working. I know I can get BT to fix it but is it something I can easily do myself?
Hi charlotte and welcome
When you say wrecked, is it damaged?
Using the test socket does disconnect any phone extensions
You can replace the detachable part of the socket yourself and rewire the extensions if needs be.
as DS has said it perfectly ok for you to replace the damaged bottom half of the master - you may need an IDC tool to get the extension cables back into place. both can be bought on the well known auction site