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... told I could upgrade to faster unlimited for £21 pm said is that the best as you have a deal on line deal for new customers at £8 pm for faster unlimited as no fibre where I am
The 'Unlimited Faster Broadband' package is fibre broadband. It covers speeds between 2Mbps and 15Mbps. You need FTTC to be available for your line. Those whose line can support FTTC speeds of 15+Mbps can get the 'Infinity' fibre broadband packages, though as mentioned earlier the best offers are only available to new customers.
Both use exactly the same VDSL2 technology for delivery. The achievable speed depends on your distance to the street cabinet and the quality of the copper cabling from it to your home.
use the checker link umpire posted and post the results to show the options which you have available