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Newbie
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Message 1 of 5

dodgy old master socket ??

Whilst renovating my study I looked into the possibility of moving my BT socket outlet and so tried to identify the 'Master Socket'.  To my surprise I found that the apparant Master (which is a very dated BT LJ2/1A) connects back to a wall outlet marked 'GPO' , which was hidden behind an old cupboard). That outlet has a crude screw block connection behind the face plate (no gels or insulation) where it connects to the incoming BT wire-sheathed cable.

 

Does anyone know whether the 'Master Socket' would be regarded as the LJ2/1A or is it the old 'GPO' socket ?

 

Given the date and standard of the installation up to the LJ2/1A, should BT upgrade this to NTE5 or filtered face plate ?

 

 

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Distinguished Sage
Distinguished Sage
329 Views
Message 2 of 5

Re: dodgy old master socket ??

is there a problem with your phone line?  if not openreach won't fix/change the socket for free.  however if you have line noise on your phone and need an engineer to fix then he should upgrade the socket



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Newbie
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Message 3 of 5

Re: dodgy old master socket ??

yes the phone line has not been great so I wonder if this is the cause
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Distinguished Sage
Distinguished Sage
321 Views
Message 4 of 5

Re: dodgy old master socket ??

as I said if you have line noise then report it to 151

 

try quiet line test  dial 17070 option 2 should be silent no hiss/crackle and best with a corded phone   if cordless then dull hum normal



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Distinguished Guru
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Message 5 of 5

Re: dodgy old master socket ??

The master socket is always the socket, not just a junction box.  The only exception is some new build installs from a few years ago when BT thought it would be a good idea to make the "master socket" a grey box on the outside of the house.

 

A junction box wouldn't normally be a problem if the connections are good.  Beware - if the terminals are corroded, then Openreach may charge you for not looking after it if an engineer call-out is needed.

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