If you notice your downstream Noise Margin is 14.4 where it should be around 6.
What most probably has happened is that the DLM has seen your smart hub reboots as trouble on the line so increases the NM to give you a stable connection. Obviously changing routers is having the same effect.
Now you've got a far more stable router just leave everything alone - by that I mean no more reboots , power offs etc - and the DLM will recognise stability & progressively reduce the NM, thus increasing you speed.
This is very normal practice.
Of the 2 I'd probably stick with the Draytek as there are issues with Netgear on BT lines.
Many thanks for your replies.
Yes I noticed my down snr is high, today its actually increased a fraction to 14.6
I think I'll just leave the netgear router connected as it's in, and wait to see what happens. The draytec one sat there for over a month with no loss of uptime but connection speed never increased.
Out of interest, how would a powercut effect things? Makes no difference as it's a one off, or would being without power for just over 24 hours effect things?
I thought I would have a look and see how things are progressing, however the DSL uptime seems to have 'reset' a couple of days ago, and has now incresed further my SNR Margin.
What would cause the DSL to reset - is that normal?
So to recap, I have a brand new router, connected constantly for 20 days.
I really think this is more than just a DLM issue and waiting for it to adjust.
What do you think?
Your line is banded (capped).
This sometimes sticks permanently, or it takes a long time to remove.
It's caused by multiple resyncs in a short period of time, likely you fiddling with new modems/playing with DslStats. Why ISP's don't send customers info on DLM when they sign up I do not know. How you're supposed to know you're not allowed to resync a bunch of times I don't know.
You have 2 options.
1. wait and hope it's removed.
2. kick up a fuss with BT. An OpenReach engineer can come out and reset the DLM returning the line to full speed. Your line is well below the guaranteed minimum. You may get warned about a possible £130 charge if no fault is found. If you go down this route some engineers don't know what banding is. Tell them to run a speed test from the cabinet. This will show them there's a DLM problem as they should get full speed on their test at the cabinet. With your line they will get 22.4Mb.