hi it seems my dl speed doesnt match my connection speed which is 69.3 so dl should be at 66mbp but is way down at 50 to 57mbp on xb1 so ive lost 15 more mbp,there is a service alert for xbox atm.speedtest.net saying its 66 which is more like it,should i reset hub or wait it out? as i only got fibre for xb1 dl as there crazy big from time to time ie always : / im wired before you ask. ps the test on bt.com does its tests but never finishes them always fails but that proberly cos im using xb1's browser its not the best. pps how do i find out my contract length i cant remember if it was 12 or 18 months i signed up for?
Hi outy and thanks for posting.
Webby's right here. XB1 tests can be unreliable when it comes to checking the connection speed. Have you tried www.speedtest.btwholesale.com? If not give that a go and post the results.
The billing live chat team can help with your contract term question.