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D------t
Aspiring Expert
267 Views
Message 1 of 3

eMail address' gone !!!

since i have been with Bt which is a few years, i have had a btinternet.com and btopenworld.com email address on the same account, i have just checked my account to see the btopenworld gone, no option to send emails from this address and also missing the the options section in email, where has this gone and why has Bt not informed me off this ??? do you honestly think we dont notice when you conduct underhand snidey tricks like this !!!!

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2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage
265 Views
Message 2 of 3

Re: eMail address' gone !!!

Both are interchangeable, simply use the btinternet.com suffix with the e-mail prefix.

 

myemailxxx@btopenworld.com  is the same as myemailxxx.btinternet.com

 

btopenworld was an old brand name for btinternet.

 

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D------t
Aspiring Expert
261 Views
Message 3 of 3

Re: eMail address' gone !!!

it does not work, i tried to send a test email to my btopenworld.com and it fails.

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