With extraordinary arrogance BT have closed a thread again before a problem has been solved. A considerable number of customers have been suffering for some years with perfectly valid passwords being rejected by BT Yahoo email servers. Some of us have been fobbed off with fatuous replies from all levels of support along the lines of - it is your fault, your email client is at fault, you are accessing your mail through multiple devices and so on.
The following thread (started July 2011) has been closed by a "Moderator" and I quote from his post
"Since this migration work was done we have completed extensive testing and no further issues with POP or IMAP have been found."
Thread closed - problem solved. But it isnt, the same old thing is happening again this morning. BT is right and the customer is always wrong.
Webby - in my world of systems software development the problem is solved when my customers say it is solved, not when I do. Frankly I dont care whether it is caused by a different problem or not, I just want it fixed. Since BT/Yahoo refuse to even hint as to what is causing the problem nobody knows whether their issues are related or not.
I too am still having the same problem and contacted the Mods who have done NOTHING to help.
Icannot believe that they closed down the thread for this problem when, clearly many others are still having their passwords rejected.
3 working days? That's OK then.
It won't make much difference, added to the 10 months of the previous thread.