email

[humphreyyg]

The Mail app on my Mac always shows a large number of drafts being saved, e.g. "Saving 2 of 647 drafts, 1.65GB".  There are no drafts on the Mac to be saved.  Apple say this is an issue only BT can correct.  Can you advise please?

[gg30340]

Have you logged onto your BT email account directly using a browser and checking to see if the draft folder has any emails stored there?

[humphreyyg]

Yes.  The drafts folder is empty.

[gg30340]

How is your Mail app set up on your Mac. Is it an IMAP or POP3 account?

Does you Mail app draft folder have any items in it?

[humphreyyg]

Can't remember if it was IMAP or POP3. There are no items in the draft folder on the Mac.

[gg30340]

It would appear that the person you spoke to at Apple don't know their own product.

Have a look at these links and many more similar posts on the Internet.

https://discussions.apple.com/thread/8162326

https://smallbusiness.chron.com/turn-off-drafts-mac-mail-46742.html

[humphreyyg]

Three people so far have failed to solve the issue. I tried your second link but there was not an option to turn off drafts in the Mailbox Behaviours window. This suggests that the app has been modified since that solution was recorded. Incidentally, I see that it is an IMAP account.

[gg30340]

I was not suggesting the links had a solution, more that because other people have had the problem that it would appear to be an Apple problem rather than a BTMail problem.

[humphreyyg]

I think you are right about it being an Apple problem. I think it is also related to an issue I am having in getting iCloud updated. Thanks very much for your help.

[humphreyyg]

There are no drafts in the browser email account.