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the77dunebug
Beginner
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Message 1 of 2

help desk

i keep getting a pop up about upgrading to windows 8 and saying not to download help desk  until 27 nov.as it stands i can not get help desk for windows7.it will not launch.ive tried unstalling and re installing and nothing works.this has been like this for months. any suggestions please. 

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StephanieG
Community Manager - Retired
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Message 2 of 2

Re: help desk

Hi the77dunebug,

Welcome to the forum.

BT Desktop Help isn't currently compatible with Windows 8, but a new compatible version should be available on 27 November. Keep an eye at www.bt.com/windows8 for updates.

Can you send in your details so we can look into this further for you? You can get our "Contact us" link by clicking on my username (under "About me").

Stephanie

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