on begin i want say sorry for my english..(is not perfct)
so after one year horror with VirginMEdia i change provider to BT .. cus everythink was looks `better`...
my last bill was 108 british pounds and my BroadBand still works like Mobile internet..!!!!!!!!!
i use Option 3 .. up 20mb download speed and upto 1mb download speed
i use BT from MArch and 9. my internet was OFFLINE 1 mounts and some 5 mounts works with speed :
im **bleep** TIRED OF TIHS !!!!!!!!!!!!!!!!!!!!!!!!!! i pay for what? for 4 mb ? hungreds calls to BT customer Service and same Story form soem Turky guy who dont know what ip is .. i need t ocheck and make testes !!! COMON always after that people TESTING my internet works muche worse !!!! .
i posting here last stats from my Router (BT HUB)
:ADSL Line Status
Line state: Connected
Connection time: 0 days, 00:48:16
Downstream: 21.4 Mbps
Upstream: 1.156 Mbps
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 3.1 dB / 6.3 dB
Line attenuation (Down/Up): 12.9 dB / 8.1 dB
Output power (Down/Up): 20.0 dBm / 12.1 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 33 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 205 / 0
Error Seconds (Local/Remote): 25 / 0
but after some hour of working some of statuses are changing to sometihnk like this :
HEC Events (Down/Up): 10000 / 0
Error Seconds (Local/Remote): 8000 / 0
CRC Events (Down/Up): 100 / 0
iwant to be FIXED !!! and i want to come one contact with me aboute this problem ..ALL THE TIME ERRORS ON ROUTER !!!!!!!!!!!!!!!
Internet day by day works muche WORSE fro m last two mounts when was almost DEAD !.. now is UNDEAD ?..
single website opening some 10-30 seconds !!!!!!!!!! Gaming ? AHAHAHAHA...i wish .. irealy Wish..
but this is not so funy for me .. ipay Real Money not soem Monopol dolars !!!!
Solved! Go to Solution.
you have a 21.4mb connection speed
can you run btspeedtester and post the results please looks like your profile or download speed or both are low and causing the problem - only the results will tell
hi again ...so its Test Results :
Test1 comprises of Best Effort Test: -provides background information.
|0 Kbps||21000 Kbps|
Max Achievable Speed
| Download speedachieved during the test was - 7352 Kbps|
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
IP Profile for your line is - 17264 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Note: An Upstream test was not conducted on this line due to a technical issue. If your concern is related to upstream performance then please retry
the performance test again in 1 hours time.
Im not Agree with this part : For your connection, the acceptable range of speeds is 4000-21000 Kbps.
but i made what u ask ... waht next ?
Edit : aboute this with waht i not agree :
when i checkin BT Infinity Avilable for my line what is not avilable now i see details aboute my Line broaband speed abilty : so its :
|Between 8.5Mb and 19.0Mb|
(Estimated speed: 15.0Mb)
|Sorry, you're not currently able to get BT Infinity. This may be because your area has not been enabled yet, or your individual line does not support super-fast broadband. Register your interest and we'll let you know if this changes.|
morning... iwas try make speed test few times on that website but this time is some test error :
i try it later
i was try one more time with opened BT Router setings website and this time test was succesfull..:
Test1 comprises of two tests
Upload speed is on low level 139 kb 😕 ... download speed is on minimum... but i must say after ur first respond on this forum i was fell like speed go up .. im not sure if its only fealing or realy some thin kwas fixed.. i make few tests later .. Lets the Force be with you
download looks ok but upload low.
as you suggest try a few more btspeedtester and post the results - good to have a record in case you need mod assistance