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Beginner
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Message 1 of 10

how can i opt out of Wi fi

I have a similar problem in that I wish to opt out of BT wifi.

 

But I have thus far been unable to logon to the BT wifi site as I do not have a btinternet.com email address that is associated with my BT ID.  I hve contacted BT sveral time in the last week in an attempt to get by btinternet.com email address associted with my account without success.

 

So how do I go about opting out of BT Wifi.

 

Any help ould be gratefully received.

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Distinguished Sage
Distinguished Sage
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Message 2 of 10

how can i opt out of Wi fi

If you are a BT broadband customer and have a BTID you need to log onto MYBT and go to My Extras and you will find an option to make a BT email address.

 

See link

 

http://bt.custhelp.com/app/answers/detail/a_id/44363/c/346,6588,6592

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Beginner
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Message 3 of 10

how can i opt out of Wi fi

Thanks for the quick response,

 

when I follow the instructions in the link I get as far as checking my email. When I click on that I get the message that there are no email addresses associated with the BTID.

 

I am trying to get an email address so that I can logon to the BT WiFi site and opt out of BT WiFi.

 

Regards

 

Richard 

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Distinguished Sage
Distinguished Sage
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Message 4 of 10

how can i opt out of Wi fi

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 5 of 10

Re: how can i opt out of Wi fi

Hi rbracken,

 

Thanks for posting. I can help with the opt out of wifi issue. Can you please drop me an email and I’ll be happy to clear things up for you. You’ll get the contact link in my profile.

 

Cheers

 

David

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Beginner
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Message 6 of 10

Re: how can i opt out of Wi fi

David, I don't seem to be able to email you from your profile page. Contact me doesn't seem to work?
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Distinguished Sage
Distinguished Sage
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Message 7 of 10

Re: how can i opt out of Wi fi

Look here

Image1.jpg

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Highlighted
Beginner
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Message 8 of 10

Re: how can i opt out of Wi fi

I am obviously not doing this right when I look at DavidM profile by clicking on his ID, I don't get the link highlighted in your screenshot.

 

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Moderator
Moderator
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Message 9 of 10

Re: how can i opt out of Wi fi

Hi rbracken,

 

Thanks for posting back and apologies you can't see the link in @DavidM's profile.

 

Click into my profile there now and you will see the link.

 

Cheers,

 

Robbie

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Beginner
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Message 10 of 10

Re: how can i opt out of Wi fi

Hi Robbie

I have emailed as requested.

Thanks
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