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Expert
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Message 1 of 6

how do I get an acknowledgement receipt for an email please?

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I'm sure you know what I mean but I'm not sure what it's called.

 

The Help section within the BTYahoo mail is as useful as the proverbial chocolate fireguard.

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: how do I get an acknowledgement receipt for an email please?

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I don't think there is an ability to get an acknowledgement that the email has been received.  it also depends a great deal on the receivers servers and whether the recipient allows achnowledgements - I don't for example



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Distinguished Guru
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Message 3 of 6

Re: how do I get an acknowledgement receipt for an email please?

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It is possible to request a "read receipt" in most email clients - I'm not sure if the BT Yahoo web mail offers that option.  You'd have to hunt around.

 

Bear in mind that most email programs give the option of whether or not to send the receipt response.  I generally don't unless I am happy for the sender to know that i have read it.

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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: how do I get an acknowledgement receipt for an email please?

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BTYahoo webmail does not give you an option to request a receipt or if it does it is very well hidden. You need to use an email client to be able to do this and as others have said you would only get a receipt if the recipient allowed this..

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Message 5 of 6

Re: how do I get an acknowledgement receipt for an email please?

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@gg30340 wrote:

BTYahoo webmail does not give you an option to request a receipt or if it does it is very well hidden. You need to use an email client to be able to do this and as others have said you would only get a receipt if the recipient allowed this..


 

Agreed. Web based email system do not have read receipt request option..  One needs to use TB, outlook or Windows Live Mail to request read receipt but the recipient can refuse to send one.  I never allow any read receipt to be sent from my machine.

 

 

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Expert
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Message 6 of 6

Re: how do I get an acknowledgement receipt for an email please?

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thank you all. Most helpful.

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