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Aspiring Contributor
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Message 1 of 3

how do i know if i am on BT Infinity 2

ordered it on monday said it would talk 3 working days but havent had any email saying it been activated? i was on infinity already and havent really noticed any difference although my upload seems faster when i do a speedcheck. i would like to know when it has been activated so i know when my 10 day period starts.

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Aspiring Contributor
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Message 2 of 3

Re: how do i know if i am on BT Infinity 2

Go to my BT, log in and then click my services, then broadband. It says what option your on there
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Aspiring Expert
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Message 3 of 3

Re: how do i know if i am on BT Infinity 2

If your upload is faster but not your download, i would reboot the modem as this often picks up the improved speeds. 

IT SUPPORT TECHNICIAN - Comptia A+ Certified, MTA Qualified and MTSC qualified
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