hi folks
how do i read and understand the event log to try to find this on going fault, when I speak to the Engineers they don't appear to know what the event log is saying
here is the on going story
been having BB drop out probelms for years, since I rejoined BT, at least the engineers come out and try to find the faults
around the start of the year engineer came to my home and we took out all the phone cables other than 1 direct from master to my home phone
start of november different engineer came out and replaced the phone cable from my house to the connection box where my cable and 2 of my neighbours connect to a main cable, for 3 weeks my interndet was great, I never saw it drop out, but then it starting dropping out and over last few days its been almost unusable
I reported it again, and hopefully an engineer will came out before christmas,
before they replace the phone line from my house to the connection, I could almost ay when it was going to fail as I felt it was wind/rain related (if it was windy or quite wet it would fail suggesting it was damaged cables) , but since the phone line was replaced and it restarted failing I can't but a reason to the failure
being an intermittant fault, its hard to trace,
if fault was in the house you could work out what circumstace's brought the fault up, (ie someone walking up stairs, or walking across a room or electrical equipment switched on etc)
the only thing i can think of is putting monitoring equipment on the line, so it splits the line exchange to connection box-monitoring equipment- to phone line to house
at least then you know which side the fault is on
