with newbuild home the master - the grey box - is outside and then the sockets inside are just extensions. are all your extension boxes wired back to the outside box or are they all wired back to one of the extensions?
sorry......its 120 years old, although the sockets are only 35 years old !!
will have to check what the outside one is like
the 'grey box' is on newbuilds so whatever your outside box is it's not a master like the grey box
did you check the sockets to see if the bellwire is connected to terminal 3? if so it should be removed as it can be a source of noise which will affect your broadband connection
the ouside box is grey but doesnt look quite the same. not quite square. will check inside it wednesday.
if an old house it is very unlikely that it is a master box which is only on newbuilds
I think I have been missing something here................
I have been reading stuff about IP Profiles ................is this why you are suggesting "speed" is the core of my problems?
I couldn't see why speed mattered so much BUT as I dont use much bandwidth normally if trying to download my space "going outside" my profile BT will be throttling me on those occaisions
or have I got that all wrong ??
Ontop of my old sockets I run a windup extension from the upstairs socket through two rooms to where my router is.........I know its not ideal but as I didnt have problems before this issue, well, I didnt bother changing.
I'm thinking now i should get an up to date socket fitted in the right room (then I can also try an accelerator)..
What I still cant get my head round is..even if this ups my speed will it help this issue of freezing up on dowmloads
thanks for bearing with me!!
your profile is a function of your conenction speed as I have said so higher connection speed means higher profile - higher profile means faster download speed Bt will throttle your connection because you don't use much bandwidth
you need to sort out your connection as the extension you describe is crtainly not helping you get a good broadband connection speed and also will result in a poor download speed.
Accelerator is not needed just remove the bellwire from terminal 3 in all your sockets - better than an accelarator