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Message 1 of 18

i have & pay for, infinity 2, & yet my facebook service/server is woefully slow.. ;-((((((

what are you going to do now! to improve your top rate connection package...at my end!
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Expert
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Message 2 of 18

Re: i have & pay for, infinity 2, & yet my facebook service/server is woefully slow.. ;-((((((

Since this is about Infinity I think you should post it on the Infinity forum

Best regards,
dfenceman
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Aspiring Expert
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Message 3 of 18

Re: i have & pay for, infinity 2, & yet my facebook service/server is woefully slow.. ;-((((

And now that it's here, could you provide us with a speed test result from http://speedtest.btwholesale.com/ - the whole one, with the further test so we can see your IP Profile, please.

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Message 4 of 18

Re: i have & pay for, infinity 2, & yet my facebook service/server is woefully slow.. ;-((((

I think you should post it on the Infinity forum This is the Infinity forum.  But maybe a mod moved the entire thread?

 

giannandsophiam00  If you want more help, I suggest you post speedtests from http://speedtester.bt.com/ (including the profile result it gives) and http://www.speedtest.net/index.php

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Distinguished Sage
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Message 5 of 18

Re: i have & pay for, infinity 2, & yet my facebook service/server is woefully slow.. ;-((((((

Stp the entire thread was moved by imjolly oneof the CL's ( Community leaders) who like the mods has that ability
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Contributor
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Message 6 of 18

Re: i have & pay for, infinity 2, & yet my facebook service/server is woefully slow.. ;-((((((

If the facebook server/website etc is slow then regardless of your download speed you will notice facebook is slow, probably because their is about 800 million people using it at the same time. 

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Aspiring Expert
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Message 7 of 18

Re: i have & pay for, infinity 2, & yet my facebook service/server is woefully slow.. ;-((((

Facebook server speeds should be perfectly acceptable regardless of the number of users - it's always been so, no reason why it should suddenly have changed.  It's reasonable even on a 1Mb line !!     As others have said, could you run some speed tests and post the results ?   This might give us a clue if/where there is a problem.

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Contributor
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Message 8 of 18

Re: i have & pay for, infinity 2, & yet my facebook service/server is woefully slow.. ;-((((

almost certainly this is the same https issue as is being discussed here http://community.bt.com/t5/BT-Infinity/BT-Infinity-and-https-connection-issues/td-p/154543

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Recognised Expert
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Message 9 of 18

Re: i have & pay for, infinity 2, & yet my facebook service/server is woefully slow.. ;-((((

Nothing wrong with my connection yet facebook sometimes is really slow at loading. Its their servers not bt or your connection.

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Message 10 of 18

Re: i have & pay for, infinity 2, & yet my facebook service/server is woefully slow.. ;-((((


@Deathtrap3000 wrote:

Nothing wrong with my connection yet facebook sometimes is really slow at loading. Its their servers not bt or your connection.


Facebook is fine here, could be just a portion of BT users who are affected.

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