Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jeff1964
Beginner

on ‎26-11-2017 13h28

451 Views
Message 1 of 5

iPhone email

My iPhone will get email when on 4g but not on by wifi
0 Ratings
4 REPLIES 4
gg30340
Distinguished Sage
Distinguished Sage

on ‎26-11-2017 14h07

441 Views
Message 2 of 5

Re: iPhone email

Has this always been the case or has it just started that it does not work.

 

Have you checked that you have the correct settings as per this link.

 

http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/346,6588,6591

0 Ratings
XRaySpeX
Recognised Expert

on ‎26-11-2017 16h40

430 Views
Message 3 of 5

Re: iPhone email

There could be 3 diff providers involved in this:

  • Who is your email provider?
  • Who is you mobile provider?
  • Who is your BB provider, assuming by WiFi you are using your home BB?

Are they all BT?

___________________________________________________________________________
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on left hand side
0 Ratings
jeff1964
Beginner

on ‎01-12-2017 0h41

395 Views
Message 4 of 5

Re: iPhone email

Thanks everyone just needed to put smpt on
0 Ratings
XRaySpeX
Recognised Expert

on ‎01-12-2017 1h00

390 Views
Message 5 of 5

Re: iPhone email

But SMTP is just used for sending. I thought your issue was receiving over WiFi?

___________________________________________________________________________
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on left hand side
0 Ratings