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Beginner
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Message 1 of 5

iPhone email

My iPhone will get email when on 4g but not on by wifi
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4 REPLIES 4
Distinguished Sage
Distinguished Sage
441 Views
Message 2 of 5

Re: iPhone email

Has this always been the case or has it just started that it does not work.

 

Have you checked that you have the correct settings as per this link.

 

http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/346,6588,6591

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Recognised Expert
430 Views
Message 3 of 5

Re: iPhone email

There could be 3 diff providers involved in this:

  • Who is your email provider?
  • Who is you mobile provider?
  • Who is your BB provider, assuming by WiFi you are using your home BB?

Are they all BT?

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Beginner
395 Views
Message 4 of 5

Re: iPhone email

Thanks everyone just needed to put smpt on
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Recognised Expert
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Message 5 of 5

Re: iPhone email

But SMTP is just used for sending. I thought your issue was receiving over WiFi?

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